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ERS Replacement has been replacing lost or stolen jewelry items since 1987. We understand the disappointment you feel, the sentimental value that is lost, and the personal nature of trying to get that jewelry replaced.

Christine CardoChristine Cardo has been ERS Replacement's Staff Gemologist and Lead Jeweler since 2004. Engaged in the jewelry business since 1975, she holds a Graduate Gemologist Degree from the world leader in Gemology, the Gemological Institute of America. Her experience includes positions as an appraiser, estate buyer and design consultant, and she has worked in both retail and wholesale jewelry operations. With ERS satellite offices in Chicago, New York, Los Angeles, New Jersey, Connecticut and Missouri, as well as operating her own successful jewelry business, Christine has multiple resources to ensure prompt, outstanding service.

Custom Replacement Rendering SampleEvery ERS replacement begins with a consul- tation with Christine to identify your personal needs. From pictures, appraisals and/or descriptions, Christine will work to find the right replacement for you. If that entails a custom re-creation, a graphic rendering will be created (see photo) for your approval prior to casting in the precious metal.

In the final stage of production, our highly skilled Master Goldsmiths have over 30 years experience demonstrating that same care and attention to detail. ERS Replacement guarantees its quality and your complete satisfaction with every item.

Please Note: Approved custom items or special orders are not returnable.

"You guys did a great job. It looks so much like the original."
- Doug T.

"I received my ring-it is BEAUTIFUL!!!! Thank you so much for all your help with recreating my ring I really appreciate it."
- Andrea W.

"I just want to let you know I am VERY pleased with the ring. It's perfect!!! Thank you for everything you've done to help!"
- Rochelle L.

"I received the ring earlier this week. If I can't have the original one, what you sent is the next best thing. It is just beautiful! Thanks for being so diligent and for making me very happy!"
- Sue H.

"I got them today. They look a lot like the one I lost. Thank you so much for all of your help! They are absolutely beautiful!"
- Katie W.

"I received my ring and it is absolutely beautiful! Thank you so much for all of your help. My husband told me last night 'now don't lose this one.'"
- Stacey G.

© ERS REPLACEMENT SERVICES 214 E. Scranton Ave, Lake Bluff, IL 60044
Toll-Free 800-634-4135 (outside of Illinois) | 847-295-2234 (in Illinois) | 847-295-2116 (Fax)